April's Birthstone: Diamond

FAQs Frequently Asked Questions

A few of those questions that we come across more than often! In case you have any further questions regarding our policies and the overall shopping experience, we are always happy to assist you by phone, live chat, or email.

Search FAQ by quick Key term

ABOUT DIAMONDSTUDS.COM

Why should I shop at DiamondStuds.com?

Do you offer a free lifetime warranty?

What are the requirements to upgrade my jewelry?

Where is your company located?

PRODUCT TIPS AND INFO

Can I request a diamond certificate before I buy?

Can I replace one lost diamond earring or just buy a single diamond earring?

Are your diamonds genuine and natural?

Are Lab-Grown Diamonds real diamonds?

Are your diamonds certified?

Do you offer GIA certified diamond stud earrings?

Are your diamonds conflict free?

Which clarity numbers and grading is the best?

What color grading do you suggest

Do you provide an appraisal report for insurance purposes?

What does florescence mean on a diamond?

What is Ideal Cut? Do you sell Ideal Cut diamonds?

What backings should I select?

Can I customize my order?

What metal type do you recommend?

What size is a 5MM Diamond?

Do you offer birthstone jewelry?

How do I find my ring size?

Do you sell more than Diamond Stud Earrings?

Do you sell men's earrings

How do I clean and care for my new diamond studs?

Why does Gold Jewelry sometimes tarnish?

ORDERING INFORMATION

What forms of payments do you accept?

Do you offer Layaway?

Can I make changes or update my order?

Do you offer financing?

How do I request an appraisal with my order?

SHIPPING INFORMATION

Is shipping free?

Is signature required for delivery?

Can my order ship to a different address?

Can you ship to APO and FPO addresses?

What if I cannot be home to sign for the package?

What if I need the order faster than the estimated ship or delivery time onsite?

When will my order ship?

What if I didn't receive any order updates? Will my order ship on time?

How do I check my order status/track my order?

POLICIES & SERVICES

How do I take advantage of the lifetime upgrade program?

What if I don't have my original order number to upgrade?

Do you ship internationally?

How do I get a solitaire ring resized?

What is your return policy?

Do International returns qualify for the Free Returns Policy?

How do I get a return shipping label?

What if I want to make a return after 30 days?

Terms: All Answers to frequently asked questions are subject to change. While we strive to keep these answers current for most accurate information please email us anytime at info@diamondstuds.com

What Customers are saying